pkr789 takes the privacy of every Pakistani player seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used and protected, and what rights you have over your own information. Please read this document carefully before using the pkr789 Platform.
Six core commitments pkr789 makes to every player regarding the handling of personal information on the Platform.
Every piece of data transmitted between your device and the pkr789 Platform is protected by industry-standard 256-bit SSL encryption. This ensures that your login credentials, payment details, and personal information cannot be intercepted in transit.
pkr789 stores player personal data in secure, access-controlled environments that are entirely separate from operational systems. Only authorised personnel with a verified business need may access player data, and all such access is logged and audited.
pkr789 does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. Your data is used solely for the purposes described in this Privacy Policy — nothing more.
pkr789 collects only the personal data that is strictly necessary for account registration, KYC compliance, payment processing, and responsible gaming obligations. We do not collect data speculatively or for purposes beyond those stated in this Policy.
You retain the right to access, correct, export, and request deletion of your personal data at any time. pkr789 will respond to all verified data rights requests within 30 days, in line with applicable data protection standards.
pkr789 will only send you marketing communications if you have opted in during registration or subsequently updated your preferences. You may withdraw your marketing consent at any time through your account settings or by contacting support.
This Privacy Policy ("Policy") describes how pkr789 ("pkr789", "we", "us", or "our"), the operator of the online gaming platform accessible at pkr789.app, collects, processes, stores, and protects the personal information of users ("you", "your", or "the Player") who access or use the pkr789 Platform, including all casino games, sports betting services, live dealer products, promotional tools, and customer support channels.
pkr789 serves players across Pakistan, including major cities such as Karachi, Lahore, Islamabad, Faisalabad, and Rawalpindi. We are committed to handling all personal data responsibly, transparently, and in accordance with internationally recognised data protection principles and the requirements of our international gaming licence.
By registering an account on pkr789, accessing the Platform, or otherwise interacting with our services, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not consent, please do not use the pkr789 Platform and contact us to request account closure.
This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
Note: This Policy applies to all personal data collected through the pkr789 website, mobile applications, live chat system, email correspondence, and any other interaction you have with the pkr789 Platform or its support team.
pkr789 collects only the personal data that is necessary and proportionate to the purposes described in this Policy. The categories of personal data we collect include the following:
pkr789 collects personal data through the following channels and mechanisms:
pkr789 uses the personal data it collects for the following specific purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, Contact, Account |
| Age and identity verification (KYC) | Identity, Financial |
| Processing deposits and withdrawals | Financial, Identity |
| Anti-money laundering (AML) compliance | Financial, Identity, Gaming |
| Fraud detection and account security | Technical, Financial, Identity |
| Providing customer support | Identity, Communications, Account |
| Responsible gaming monitoring | Gaming, Account |
| Sending marketing communications (opted-in players only) | Contact, Gaming |
| Platform analytics and improvement | Technical, Usage |
| Regulatory reporting and legal compliance | All categories as required |
pkr789 will not use your personal data for any purpose that is incompatible with those listed above without first obtaining your explicit consent.
pkr789 processes your personal data under one or more of the following legal bases, depending on the specific processing activity involved:
pkr789 does not sell, rent, or trade your personal data. We may share your personal data with third parties only in the following limited circumstances:
All third parties with whom pkr789 shares personal data are contractually required to handle such data in accordance with applicable data protection standards and to use it only for the specific purposes for which it was shared.
pkr789 will never share your personal data with third-party advertisers, data brokers, or any commercial entity for purposes unrelated to the operation of the pkr789 Platform.
pkr789 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable regulatory and legal obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years | Regulatory / AML obligation |
| Transaction and financial records | 7 years from transaction date | Financial regulatory obligation |
| KYC verification documents | Duration of account + 5 years | AML / gaming licence condition |
| Customer support communications | 3 years from last interaction | Legitimate interest / dispute resolution |
| Marketing preference records | Until consent is withdrawn + 1 year | Consent / legal compliance |
| Technical / usage logs | 13 months from collection | Legitimate interest / security |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with pkr789's internal data destruction procedures.
pkr789 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:
Notwithstanding the above, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. pkr789 cannot warrant the absolute security of any data you transmit to us. You play an important role in keeping your own data secure by maintaining the confidentiality of your pkr789 login credentials.
Subject to applicable law and regulatory limitations, you have the following rights in respect of your personal data held by pkr789. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request – [Your Username]".
You have the right to request a copy of the personal data pkr789 holds about you, along with information about how it is being used. We will respond to verified access requests within 30 days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Certain corrections may require re-verification of your identity documents.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations, which may override this right in certain circumstances.
You may request that pkr789 restrict the processing of your personal data in certain circumstances, such as while the accuracy of that data is being contested, or where processing is unlawful but you prefer restriction to erasure.
Where processing is carried out by automated means on the basis of your consent or a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You may object to processing based on legitimate interests at any time, and you may withdraw any consent you have given (e.g., for marketing) at any time without affecting the lawfulness of processing carried out prior to withdrawal.
The pkr789 Platform uses cookies and similar tracking technologies (such as pixel tags and local storage objects) to enhance your experience, maintain session continuity, and support our analytics and security functions. The categories of cookies we use are as follows:
These cookies are essential for the Platform to function correctly. They enable core features such as user authentication, session management, security token validation, and fraud detection. These cookies cannot be disabled without significantly impairing the functionality of the Platform.
These cookies allow pkr789 to measure and analyse how players use the Platform — including which pages are visited most frequently, how long sessions last, and where users encounter errors. This data is used in aggregate and anonymised form to improve Platform performance and user experience. You may opt out of analytical cookies via your browser settings.
These cookies remember your preferences and settings, such as your preferred language, currency display, and previously selected game categories. They are not strictly necessary but significantly improve the personalisation of your experience on pkr789.
Most web browsers allow you to control cookies through their settings. You may configure your browser to refuse cookies, delete existing cookies, or alert you when a new cookie is set. Please note that disabling strictly necessary cookies will impair your ability to use the pkr789 Platform, including the ability to log in and complete transactions. Disabling analytical or functional cookies will not prevent you from using the Platform but may reduce the quality of your experience.
The pkr789 Platform is strictly intended for adults aged 21 years or older. pkr789 does not knowingly collect, process, or store any personal data belonging to individuals under the age of 21. Age verification is a mandatory step in the pkr789 account registration and KYC process.
If pkr789 discovers or has reasonable grounds to believe that personal data has been collected from a person under the age of 21, the associated account will be immediately suspended, all personal data relating to that individual will be deleted in accordance with our data destruction procedures, and any funds in the account will be handled in accordance with our Terms & Conditions and applicable regulatory guidance.
If you are a parent or guardian and believe your child has created a pkr789 account, please contact us immediately at [email protected] so that we can take prompt remedial action.
pkr789 operates as an internationally licensed gaming platform. In the course of providing our services, your personal data may be transferred to, stored in, or processed in countries other than Pakistan. These transfers may occur where our KYC verification providers, payment processors, fraud detection partners, or cloud infrastructure providers are based outside of Pakistan.
Where such international transfers occur, pkr789 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under our data protection obligations. These safeguards include contractual data processing agreements with all international service providers, incorporating standard data protection clauses consistent with recognised international frameworks.
By using the pkr789 Platform and accepting this Privacy Policy, you consent to the transfer of your personal data to other countries for the purposes described herein, subject to the safeguards described above.
pkr789 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will update the effective date at the top of this page and, where appropriate, notify registered players via email or a prominent notice on the Platform.
Your continued use of the pkr789 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how pkr789 handles your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way pkr789 handles your personal data, please get in touch with our Data Protection team through any of the following channels:
For formal data rights requests (access, rectification, erasure, portability, or objection), please submit your request in writing to [email protected] and include a copy of your CNIC for identity verification purposes. pkr789 may be required to verify your identity before processing any data rights request to protect against unauthorised access to personal data.
Your data is protected, your privacy is respected, and over 4,500 certified games are waiting. Join players from Karachi to Lahore who trust pkr789 for safe, fair, and instant PKR gaming.